Case Study Industry: Logistics

Ongoing Remote IT Support Melbourne Case Study: Keeping a Freight Company Moving

Client name withheld for privacy. Summary IT Engineering Pro, a Melbourne IT support company based in Oakleigh, provides reliable, ongoing remote IT support for a freight company. We set up a remote monitoring and management (RMM) agent on every device and a ticketing system for the helpdesk, and took over patching, Microsoft 365 administration and […]

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