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Professional IT Solutions for Accounting Firms

Introduction

For professional service firms like accountants, lawyers, and consultants, downtime isn’t just frustrating: it can directly impact client trust and revenue. This Melbourne-based accounting practice needed a reliable IT partner to modernise their systems and protect sensitive client information.

Challenge and solution

On-Site Support
  • Outdated on-premise server causing frequent downtime.
  • Remote staff unable to connect securely and efficiently.
  • Client data at risk due to weak cybersecurity measures.
  • Staff wasting valuable time on IT troubleshooting instead of client work.
  • Migrated critical workloads to a secure cloud environment with Microsoft 365.
  • Rolled out multi-factor authentication across all accounts.
  • Installed a high-speed encrypted VPN for remote teams.
  • Added proactive monitoring and patch management to eliminate vulnerabilities.

The Results

  • Achieved 0% unplanned downtime in the first six months.
  • Staff productivity improved by 35% thanks to seamless remote access.
  • Successfully passed an external compliance audit with zero flagged risks.
  • Gained peace of mind knowing their client data is secured by enterprise-grade protections.

Professional service firms trust IT Engineering to protect their reputation with reliable, secure IT solutions.

Portfolio Details

  • Client Name: Accounting Firns
  • Category:
  • Execution Date: 23 April, 2024
  • Location: Melbourne